Terms & Conditions
Vehicle Accessories are not part interpreters, It is your responsibility to carefully select the the products that suit your vehicle.
You need to know the exact vehicle variant that you own as well as the vehicle build date. This date is typically located under the bonnet or in the doors. Please be careful of new model releases, if your vehicle is less than 12 months old there is a possibility of a new model. A listing could say 2007 onwards but if a new model is released it can take some time for the manufacturers to update their listing. If in doubt we highly recommend you contact the manufacturer before committing to buy.
Before ordering the product we recommend visiting the manufacturers website to view the product and to confirm the vehicle description and part number.
Please choose carefully as we do not refund if you make a mistake or change your mind.
If you believe you have missing or incorrect parts in the box we sent you, first download the instructions available from the manufacturers website. Then highlight the missing or incorrect parts and email it to us. We will then contact the supplier for you and arrange for the problem to be fixed.
If you have problems fitting the product you will need to contact the manufacturer for further assistance.
The manufacturers website's are listed below:
Rhino-Rack = http://www.rhinorack.com.au/
Whispbar = http://www.whispbar.com.au/
Hayman Reese = http://www.haymanreese.com.au/
Rola = http://www.rola.com.au/
Yakima = http://www.yakima.com.au/
Prorack = http://www.prorack.com.au/
Thule = http://www.thule.com.au/
ECB = http://www.ecb.com.au/
As per our refund policy there is a 15% restocking fee and freight charges are not refunded.
All items must be in their original packaging and returned in the same condition as purchased with your invoice number clearly visible on the item.